Holds
What Is a Hold?
A Hold is a restriction that is placed on the student's account. The Bursar's Office places two types of holds on student accounts:
- Registration Hold: this hold will not allow students to register for, add or drop class(es).
- Transcript Hold: this hold will not allow students to obtain transcript(s) or view grades.
Students can check Holds information by accessing their account online using the Galaxy.
How to release Holds placed by the Bursar's Office:
- Hold for Outstanding balance:
Please visit the Bursar's Office or pay online through Galaxy. For more information, visit our payment options page. Please email the Bursar's Office after making the payment to remove your holds. Holds will be removed only after it has been determined that the balance has been paid in full.
- Hold for Perkins Loans
Please contact the Perkins Loan Coordinator at 972-883-2616 or visit the Bursar's Office.
- Hold for outstanding Short Term Loan:
Please contact the Collections Manager at 972-883-2601 or visit the Bursar's Office.
- Hold for a written-off fee:
Please contact the Collections Manager at 972-883-2601 or visit the Bursar's Office.
- Hold for invalid address or email address:
Students may update their address online by logging into Galaxy or in person at the Bursar's Office or Registrar's Office. Once the address is updated, please contact the Bursar Office at 972-883-2612 or bursarsoffice@utdallas.edu. The holds will be removed after it has been determined that the address information is valid.
NOTE: To release holds placed by other departments, you MUST contact that department directly.
Last Updated: September 16, 2008
