Contact Us

The Office of Financial Aid is here to assist you as you navigate the financial aid process.  Many of your answers are available on our website (including our chatbot), but you may still want to contact someone in our office.  Questions regarding tuition, student accounts, and refunds can be answered by the Bursar Office.  The Bursar Office contact information can be found here.

Ways to Reach Us

Office hours:   Monday through Thursday, 9 a.m. to 5 p.m.

                           Friday 10 a.m. to 5 p.m. (closed from 9 a.m. to 10 a.m. for staff training through November.)

Call:  You can call us at (972) 883-2941.

Email:  [email protected]   Please send emails from your UT Dallas assigned email account and include your full name and net ID in the body of your email.  If you do not know your net ID, please include your full name and date of birth.   Email responses will be sent to your UTD email address.

Come in:  We have rooms available in the Student Services Building (SSB) where you can have a virtual meeting with a financial aid or veterans’ benefits advisor during our open hours.  Please check in at the Welcome Desk on the first floor of the SSB.